oxybet is committed to handling your personal information with the highest standards of security, transparency, and respect. This Privacy Policy explains exactly what we collect, why we collect it, and how we keep it safe.
These six principles summarise oxybet's approach to data privacy. The full legal text below governs all data processing activities and supersedes any summary statement.
Every data exchange between your device and oxybet's servers is protected by industry-standard 256-bit SSL encryption. Your login credentials, payment details, and personal records cannot be intercepted in transit.
oxybet collects only the data that is strictly necessary for account operation, identity verification, and regulatory compliance. We do not collect data we have no legitimate purpose for holding.
oxybet does not sell, rent, or trade your personal data to any third-party marketing organisations. Data shared with third parties is limited to the specific processors required to deliver our services.
You have the right to request a copy of all personal data oxybet holds about you, and the right to request deletion of that data, subject to applicable legal retention obligations and ongoing account activity.
oxybet uses cookies and similar technologies solely for session management, performance analytics, and fraud prevention. We do not use third-party advertising cookies or behavioural tracking networks.
Personal data is stored on secure, access-controlled servers. Access to your data within oxybet's organisation is limited on a strict need-to-know basis, enforced through role-based access controls and audit logging.
oxybet ("we", "us", "our") operates the online betting and gaming platform accessible at https://oxybet.cam. This Privacy Policy explains how oxybet collects, processes, stores, shares, and protects the personal data of individuals ("you", "User") who register an account, visit the Platform, or interact with any oxybet service.
This Policy applies to all personal data processed by oxybet in connection with the Platform, regardless of the device or location from which you access it. It applies to registered members, prospective members who have begun but not completed registration, and visitors who browse the Platform without creating an account.
oxybet's primary market is Indonesia, and a significant portion of our users are located in Jakarta, Surabaya, Bandung, Bali, Medan, Makassar, Semarang, and other major Indonesian cities. Where Indonesian data protection norms are relevant, oxybet takes them into account in designing its data practices.
By registering an account or continuing to use the Platform, you confirm that you have read and understood this Privacy Policy and consent to the data processing activities described herein.
3.1 Registration Data: When you create an oxybet account, we collect your full legal name, date of birth, email address, mobile phone number, residential address, and your chosen username and password (stored in hashed form).
3.2 KYC & Verification Data: To comply with our anti-money-laundering and responsible gaming obligations, we collect copies of government-issued identification (Indonesian National ID / KTP, passport, or driver's licence), proof of address, and payment method ownership documentation.
3.3 Financial Data: We collect details of the payment channels you use to deposit and withdraw funds, including bank account names associated with BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon transfers, and e-wallet identifiers for OVO, DANA, GoPay, ShopeePay, and LinkAja. We do not store full card numbers or banking passwords.
3.4 Transaction & Betting Records: We maintain records of all deposits, withdrawals, wagers, game outcomes, bonus credits, and account balance movements. These records are necessary for dispute resolution, regulatory reporting, and responsible gaming monitoring.
3.5 Technical & Usage Data: We automatically collect your IP address, device type, operating system, browser type and version, screen resolution, referring URL, pages visited, session duration, and interaction logs (clicks, searches, game launches). This data is used for security, fraud detection, and platform improvement.
3.6 Communications Data: If you contact oxybet Support via email or live chat, we retain records of your communications for quality assurance, dispute resolution, and training purposes.
3.7 Responsible Gaming Data: Where you voluntarily set deposit limits, session time limits, or request a self-exclusion, we record these preferences and the dates on which they were applied or modified.
oxybet collects personal data through the following channels:
oxybet processes your personal data on the following legal bases:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and operation | Performance of contract (Terms & Conditions) |
| Identity verification (KYC) | Legal obligation (AML compliance) |
| Processing deposits and withdrawals | Performance of contract |
| Fraud prevention and security monitoring | Legitimate interests of oxybet |
| Responsible gaming monitoring and limits | Legal obligation / Legitimate interests |
| Promotional communications (opted-in) | Consent (withdrawable at any time) |
| Platform analytics and improvement | Legitimate interests of oxybet |
| Regulatory reporting and record-keeping | Legal obligation |
6.1 To create, maintain, and operate your oxybet account, including processing bets, crediting winnings, and managing your Wallet Balance.
6.2 To verify your identity in accordance with our KYC obligations, confirm your eligibility to register (21+ and Indonesia residency), and prevent underage gambling.
6.3 To process deposits and withdrawals via your registered payment channels (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, LinkAja) and to verify that payment methods are registered in your name.
6.4 To detect and prevent fraud, money laundering, account takeover attempts, multi-accounting, and other prohibited conduct as defined in the Terms & Conditions.
6.5 To monitor your gaming patterns for signs of problem gambling, enforce responsible gaming limits you have set, and contact you where our responsible gaming systems flag a concern.
6.6 To respond to your support queries, resolve disputes, and maintain quality assurance records of communications.
6.7 To improve Platform performance, fix technical issues, and develop new features based on anonymised usage analytics.
6.8 Where you have opted in, to send you promotional communications about bonuses, seasonal offers (including Idul Fitri promotions, Ramadhan reload bonuses, and Indonesian Independence Day tournaments), and new product launches. You may withdraw consent at any time by contacting Support.
7.1 oxybet does not sell, rent, or trade personal data with third parties for their own marketing purposes under any circumstances.
7.2 oxybet shares personal data only with the following categories of trusted third-party processors, each bound by a data processing agreement that restricts their use of your data to the specific purpose for which it was shared:
7.3 oxybet may disclose personal data to regulatory authorities, law enforcement agencies, or courts of competent jurisdiction where required to do so by applicable law, court order, or regulatory demand. We will notify you of such disclosures where legally permitted to do so.
8.1 oxybet retains personal data only for as long as is necessary for the purposes for which it was collected, or for as long as required by applicable law.
8.2 As a general guideline, the following retention periods apply:
8.3 Where you request deletion of your data and no legal retention obligation prevents erasure, oxybet will complete the deletion within thirty (30) days of receiving and verifying your request.
9.1 oxybet implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
9.2 While oxybet takes all reasonable and technically current steps to secure your data, no online system can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying oxybet immediately at [email protected] if you suspect any unauthorised access to your account.
9.3 In the event of a data breach that poses a material risk to your rights, oxybet will notify affected users and the relevant regulatory authority within the timeframe required by applicable law.
10.1 oxybet uses cookies and similar tracking technologies (including local storage objects and session identifiers) to operate and improve the Platform. The categories of cookies we use are as follows:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, login state, CSRF protection, and security token validation. The Platform cannot function without these cookies. | Session / up to 24 hours |
| Functional | Remembering your language preference, display settings, and last-used payment method for a faster checkout experience. | Up to 30 days |
| Analytics | Aggregated, anonymised usage statistics to help us understand how users navigate the Platform and identify areas for improvement. No personally identifiable information is included in analytics data. | Up to 12 months |
| Fraud & Security | Device fingerprinting signals and behavioural analytics used to detect bots, account takeover attempts, and multi-accounting behaviour. | Up to 12 months |
10.2 oxybet does not use third-party advertising cookies, retargeting pixels, or social media tracking scripts. We do not participate in cross-site behavioural advertising networks.
10.3 You may configure your browser to refuse or delete cookies. Please note that disabling strictly necessary cookies will impair core Platform functionality, including the ability to log in and maintain a session.
11.1 Subject to applicable law and any overriding legal obligation, you have the following rights in relation to your personal data held by oxybet:
11.2 To exercise any of the above rights, please contact oxybet's data team at [email protected] with the subject line "Data Rights Request". We will acknowledge your request within five (5) business days and complete it within thirty (30) days, subject to identity verification.
12.1 oxybet operates a strict 21+ policy. The Platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 21.
12.2 If oxybet becomes aware, through any means, that a registered user is under 21 years of age, the account will be immediately suspended, all funds forfeited, and all personal data associated with the account deleted from our systems within a reasonable period, except where retention is required for legal compliance purposes.
12.3 If you are a parent or guardian and believe that a minor in your care has registered an account on oxybet, please contact us immediately at [email protected] so that we may take swift action.
13.1 oxybet's servers and those of some of our third-party processors may be located outside of Indonesia. Where personal data is transferred to processors in other jurisdictions, oxybet ensures that appropriate safeguards are in place, including contractual data processing agreements that impose data protection standards equivalent to those described in this Policy.
13.2 In selecting third-party processors and infrastructure providers, oxybet gives preference to providers with demonstrably strong data security practices, relevant certifications (such as ISO/IEC 27001), and a track record of compliance with applicable data protection frameworks.
14.1 oxybet may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the scope of our services. Any revised version will be published on this page with an updated "Last Updated" date.
14.2 Where a material change is made that affects how we use your personal data, oxybet will take reasonable steps to inform you, which may include a notification to your registered email address or a prominent in-platform notice.
14.3 Continued use of the Platform after an updated Policy has been published constitutes your acceptance of the revised terms. If you do not agree with any material change, you should close your account and request deletion of your data before the revised Policy takes effect.
If you have any questions about this Privacy Policy, wish to exercise a data right, or have a concern about how oxybet has handled your personal information, please contact us using the details below. Our support team is available around the clock.
Email: [email protected]
Support hours: 00:00–24:00 WIB, every day.
Please include "Privacy Policy Enquiry" or "Data Rights Request" in the subject line of your message so that our team can route it to the appropriate department promptly.
This Privacy Policy is provided in English. The English-language version is the definitive version and prevails over any translated rendition. By using oxybet you confirm that you have read, understood, and agree to the data processing practices described in this Policy.
Our support team is available 24 hours a day to answer any questions about how your data is handled. You can also review our Terms & Conditions for the full platform ruleset, or visit our FAQ for quick answers.